Shipping policy

Shipping and Delivery Policy

Last updated: August 19, 2026

At Alvi Trader, we aim to process and deliver your orders as quickly and reliably as possible. Please review the following Shipping and Delivery Policy before placing your order.

1. Order Processing

Orders are normally processed within 1–3 business days after payment has been successfully received.

Orders are not normally processed or shipped on public holidays. During sales, promotions, or periods of unusually high order volume, processing may take additional time.

Once your order has been shipped, you may receive shipping or tracking information where available.

2. Delivery Time

Estimated delivery times may vary depending on your location, shipping method, courier availability, and other circumstances.

Typical delivery times are:

  • Local/domestic orders: approximately 3–7 business days.
  • Remote areas: delivery may take additional time.
  • International orders: delivery times vary depending on the destination and shipping carrier.

Delivery estimates are not guaranteed and may be affected by circumstances outside our control.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Shipping fees may vary depending on the destination, order size, weight, and selected delivery method.

4. Delivery Address

Customers are responsible for providing a complete and accurate shipping address, phone number, and other required delivery information.

Alvi Trader is not responsible for delays, failed deliveries, or additional shipping costs caused by incorrect or incomplete information provided by the customer.

If you notice an error in your shipping information, please contact us as soon as possible. We will try to assist, but we cannot guarantee that an address can be changed after an order has been processed or shipped.

5. Tracking

Where tracking is available, tracking information may be provided after your order has been dispatched.

Please allow some time for the courier's tracking system to update after the shipment is handed over to the carrier.

6. Delayed Deliveries

Delivery times are estimates and may be affected by circumstances such as:

  • Weather conditions.
  • Public holidays.
  • High order volumes.
  • Courier delays.
  • Transportation disruptions.
  • Incorrect or incomplete delivery information.
  • Customs or other governmental procedures for international shipments.

If your order is delayed, please contact us and we will try to help you obtain an update from the relevant delivery provider.

7. Lost or Damaged Packages

If your package appears to be lost, damaged, or tampered with during delivery, please contact Alvi Trader as soon as possible.

For damaged packages, we may request photographs or videos of the package and product to help us investigate the issue.

Where appropriate, we will work with the shipping carrier to resolve the matter.

8. Failed or Returned Deliveries

If a package is returned to us because the customer provided an incorrect address, was unavailable to receive the package, refused delivery, or failed to collect it from the courier, additional shipping charges may apply if the order needs to be shipped again.

Any refund for a returned shipment will be handled according to our Refund and Return Policy.

9. International Orders

For international orders, customers may be responsible for applicable customs duties, taxes, import fees, or other charges imposed by the destination country.

These charges are generally outside Alvi Trader's control and may vary by country.

10. Contact Us

If you have questions about shipping or delivery, please contact Alvi Trader using the contact information provided on our Shopify store.

We appreciate your business and thank you for choosing Alvi Trader.